Went in to get a new Jetta, was met by Jim A. really great salesman, we worked everything rather quickly and smoothly, I knew that I would be in the dealership awhile (2-3 hours seems normal these days) so I was expecting to be there while everything was processed, Jim was super and kept us pretty entertained, would of been a 5 star review if it wasnt for one thing......THE MUSIC WAS HORRIBLE, must of heard the same songs at least 3 times and they were all this ultra modern crap, looking around the showroom it seems most of the customers ...
Brett was a great salesman and made my first time purchasing a car a very easy process. He is very personable and knowledgeable! Highly recommend going to see Brett for any car needs!
Not only is Brett Cathcart incredibly personable, knowledgeable, and helpful; he is also extremely good looking. I seriously recommend this stud to anyone coming from any walk of life. Incredible.
Brett was the best sales person I’ve ever worked with. He helped me pick out the perfect car and it never felt like he was pressuring me during the experience. He is extremely knowledgeable and personable. 100% recommend!
Brett Cathcart was a pleasure to deal with. No pressure , answered all my questions , and I got a great deal! Best salesman I’ve ever dealt with!
Such a wonderful experience! Getting a car is never easy but Brett made it stress free and easy! Would definately recommend and go back in the future
Brett made our experience at VW very comfortable. He did not pressure us and was very trustworthy. He was patient and answered all questions politely and professionally.
Brett Cathcart was definitely the best sales person I’ve ever had. He took the time to get to know me, and understand my families understand my needs for a new car. I never felt like he was trying to pressure me or force me into anything. It felt like we worked together to make the best possible choice. Would definitely recommend Brett to anyone looking to get a car.
Worked with Brett Really knew his stuff answered all my questions and took time to show me the differences between the models of cars we looked at, didn’t make the deal today but we will be back to buy a car from Brett and BRETT.
The whole team made our experience excellent! From the receptionist to the Manager and especially our consultant Nicholas Saccal, were kind, knowledgeable and helpful. Went in an hour early to look around and they were on the ball! They had our whole processing over in less than and hour and a half. Negotiations dident even happen told them what we wanted and they over delivered!
I worked with John Fields and he was absolutely amazing to work with! Great attitude, awesome results, really works with your situation as a person, and not just a number. I went to other dealers and was turned away because of my trade in, or was being charged double for a monthly payment. John gave me an awesome deal on a lease for a brand new Volkswagen Jetta that included my payoff that was actually affordable!!! If you need a new car, I highly recommend going to Toms River Volkswagen and asking for John Fields.
I hardly feel so inclined to write a review, but from my first phone call conversation to picking up our new Atlas, the team at Toms River Volkswagen was the most impressive, professional, friendly, and knowledgeable group I've ever worked with to buy a car! I have to give special shout-outs to Christina and Austin in sales. If you're in the market for a new car, start with Christina and ask for Austin as your sales rep. Christina was patient and friendly. She answered all of my questions, and made the car-buying process easy! She was exceptionally knowledgeable, ...
Toms River Volkswagen - the only one dealer who gave me detailed price over the phone. I have tried a few dealers (Honda, Mazda, Subaru, Nissan...) All of them wanted me to come in first. Then I fell in love with Volkswagen Tiguan from the very first glance. I visited Hamilton Volkswagen which is closest to me. I was ready to buy but the manager didn't approve the deal we made with the salesman. I was upset but now I am grateful to him. He saved me $1000! My experience with Toms River Volkswagen is superior. From the first step ...
I initially contacted Toms River VW through an inquiry on their website for a new vehicle they listed in stock. The internet department responded quickly and were willing to discuss parameters of a deal, including ballpark value for my trade-in, without the hassle you get from many other internet sales department. Although it turned out the vehicle was actually a demo, I felt comfortable enough with our email communication to see it. When I arrived at the dealership, it was fairly straight forward getting them to match the best deal I had from another dealer, including taking back both a ...
We had a wonderful car buying experience at Toms River. Having found online the exact VW we wanted, we scheduled an appointment and went. The dealership was easy to find and its showroom was clean, well lit, and updated. Robbie was the sales rep who greeted us during our visit and he handled the entire process smoothly. We agreed on the final pricing with very little hassle and then and proceeded to the paperwork. The procedure was clear and straightforward. Within two or three hours the car was washed Nd ready for us to pick up. The documentation was prepared ...
Originally walked in looking at a pre-owned VW. These guys and gals worked really hard to assist me into a new VW car with my TRADE IN car which had negative equity. I worked mainly with George Ebinger and Fred. Both great assets to TR-VW! Thanks for all your help!!
Buying a Jetta for our new driver in our family was an a pleasant experience presented by a welcoming team at Volkswagon from the moment we walked in the door to the moment we drove away with our vehicle extremely satisfied.
This dealership is worth going to when buying a car. I would recommend this to anyone. Employees are friendly and helpful. The customer lounge is nice and clean they provide food and drinks for us and also have magazines for us to read.
I'm searching for a car for my daughter and was recommended to go to Mitsubishi in Toms River. I was very please how positive the dealership is as well as the great customer service. I can say after 7 dealerships our search for a car is over and we will be making our purchase at Mitsubishi.
Thanks to TOMS river VW Especially Jarrett STEVE was very helpful also Our next car will be purchased at Toms River Volkswagen Great staff, service Might go back just to hang out
This dealership was great. They gave me the lowest price and best deal on my trade. Thank you very much Toms River Volkswagen. Frank Tomas was a pleasure to deale with. I will definitely return for service.
Great overall experience in leasing a Jetta SE for my son. Everything from beginning to end was spot on. They made it easy to lease a car, the car was exactly what we were looing for! Thank you to Tom and his Team for a great job!
Wanda & Mike are beyond helpful in getting you in a car that doesn't only fit your price range but always is one you love ! Goes the extra mile to assure you of your purchase & be straight forward with every process ! Highly recommend !
I happen to meet the owner today. He was great. I told him I really didn't want to deal with the bs that goes along with car buying. I dealt with nothing.
Pleasant car buying experience fast enough to get other things done extremely good deal satisfied and will recommend other people to shop at Toms River Volkswagen
My husband and I recently bought a 2013 Jetta TDI. The sales team was excellent in answering our questions regarding the VW Diesel Lawsuit. Nick E went out of his way to help make the sale happen. On a follow up service visit, Michael H and his team took care of all of our needs. I further want to thank Melissa, the dealer manager, for speaking with us and resolving a question we had. The environment is fun, hip, lively. Not at all the typical car buying experience, but then again VW's are not the typical car. We have owned 8 ...
Very accommodating, everyone was so kind. Constantly asking if we needed anything. Dealt with me back and forth until they could find the rperfect car.
My son & wife purchase 2 cars today only due to the salesperson Chris. He made us feel comfortable about our choice & didn't pressure us
The salesman helped my brother and mom buy a car. He was helpful and honest. He didn't push my family into buying something that they shouldn't. The prices were fair and the service was great
There are not enough words to express how I feel about this dealership. Let me begin with Tom the owner...this man is truly amazing and went above and beyond for me. I have actually never seen an owner of a dealership do what he did. He was able to get me approved and in a brand new car. My credit is not that good, I was upside down on the car I previously owned and didn't have a down payment and he made it happen. My next phenomenal person is Matt the salesman again can't say enough ...
I had initially called in to ask about a vehicle's pricing which was unlisted that I found on the website, I spoke to Ms. (Soon to be Mrs! Congrats :)!! ) Chelsea Wademan - she was great! Very kind and assured me she would get back to me with the information which she did in a timely manner. I then visited the dealership and was greeted by Mr. Frank Signore. Frank was FANTASTIC! I highly recommend Frank to anyone looking for a New or Pre-Owned vehicle, trust me you do not want to see ANYBODY else! He and his manager, Ray ...
From Seth calling after an online inquiry to Tony Caruso working with me for the sale, Toms River VW was the best car buying experience I've had and they've made a lifelong customer here. Right off the bat they were never pushy, listened to my needs and gave me plenty of space to make my decision. Tony recognized that I was buying the car, not my husband, and spoke/sold to me rather than him (something I've experiences and have been frustrated by in the past!). Ken, from the service department, had experience with the exact model ...
One of the smoothest and best car buying experiences I've ever had. They answered all of my questions on line and even scheduled an appointment for me to test drive the car. The dealership gave me a better trade in allowance for my old car and they had the exact model and color of Golf that I wanted. The sales staff was incredible, they went out of their way to explain the features on the car and answered all of my questions. It was a great buying experience and the dealership is gorgeous. They can't do enough for ...
From the second I arrived on the lot I was attended to in a friendly, helpful manner. This continued once I was assigned to a sales person. I felt I was listened to when I told Isaac the car I was looking for and he was efficient and friendly while coming up with exactly what I wanted. The dealership worked seamlessly with me on pricing and finalizing the sale. I couldn't be more pleased and would return when I or someone I know is in the market for a new/used car.
Steve was great kept the buying process very simple for me . He was very polite and knowledgeable about the car . He was very professional and
I was in a very unique situation with my credit and went to them, told them what I could afford and features that I wanted in a car, they found the best car possible for me. They made it work financially for me. The guys were awesome. Friendly. And very welcoming. This was the best car purchase I have ever made. I am very happy and will send everyone to this dealership!
After scouring the market for a new car, I settled on a 2015 Volkswagen GTI. John Kosich at World Volkswagen provided me with knowledgeable information, low pressure atmosphere, and a great buying experience. I would recommend this dealer to anyone in the markwt for a new or used car.
This was an excellent experience. The guys were funny, polite, knowledgable, and honest about everything. They made me and my family feel very comfortable. Definitely recommend this dealership to everyone!
The alternator failed on our 2 month old 2014 Jetta while we were vacationing and visiting family in South Jersey. We were 700 miles from home and were already in a very stressful situation. To make matters worse, we learned that the part needed to get us on our way was on a national backorder - a nightmare situation to say the least! From the moment we walked in the door, Mike put us at ease and assured us that he would help get us home. He got everyone around him to make the impossible, possible! He went far beyond the limits of ...
I stopped into World Volkswagon knowing which car I wanted to see. The dealer Chad Lorenzo came right up us with a smile and offered his help. He made us feel comfortable and at ease about the transaction. He made the transaction go very smoothly and I drove the car out of the lot that day feeling we both were happy
World of TR "Totally Did It" for me. I walked in with one car on the brain ** 2014 JETTA TDI ** and Steve Alfano Jr. and World VW of TR delivered exactly what I was looking for and within a couple $$ of the low ball internet price that I came in with! Steve was friendly and seemed genuinely concerned about what I wanted. The entire buying process was much less painful than I expected and in comparison much better than other local dealerships I have bought cars from. The experience would rate in the top 1-2 that I've had ...
I went into World VW with a quote from the Internet and much personal research on the Nissan Cube that they had as a used car. It stated no haggle pricing and that's what I expected and exactly what I received when I left. If not for the customary paperwork I would have purchased the car within 15 minutes. I was very happy with Harold Fritz our salesperson and his willingness to help us get a great deal.
First time ever buying straight from a dealership. The whole place was friendly and comfortable to be in, everyone knows exactly what they are doing at this dealership and they have all the info in the top of their heads ready to go. I bought my car from Steve Alfano Jr. and he was very relaxed and took everything slow and answered all the questions we had perfectly. Couldn't ask for a more better experience.
I want to thank Joe Wajda for everything he did to expedite the solution to my problem. I had bought a vehicle and was on a road trip when I had gotten a bad pulsation in my brakes and had to go to a local repair shop to have brakes done. Joe made sure I was reimbursed for all of the money I had to take out of my pocket. It's great commitment to customer service that will make me come back to World Volkswagon of Toms River. Thanks again Joe your service was very appreciated .
Great price with a lower payment than I asked for. Excellent experience and we were only at the dealership for an hour. Fastest car buying experience ever.
Great service great people. We knew what we were looking for colors options told them they said they had some and would show us all so we could decide we found we bought we happy
I had a great experience in my automobile purchase - with this dealership. I would recommend any friend to this dealership!!! I knew the car I wanted - explained my financial situation - and they worked out a great price!!! Would most likely buy another car with them. My experience was great!!! A+ Service.
As always, great service, fast, and a great price. Have been using this location and their Neptune location for years. Same faces have been there for a long time. I have recommend them to numerous people.
I needed brakes and knew from a previous visit that a CV Boot was leaking. Called on Monday afternoon and had appointment for Tuesday morning. Everyone was very professional, work was done promptly and I picked my Jetta up, freshly washed on Tuesday afternoon. Dealer pricing, but Joe honored a coupon that was a coupe of days old that saved me serious money and brought the total into a good deal range. Thanks Joe!
We were not happy knowing that we had to take our 2007 PASSAT to a VW dealership for service. The car was running very rough, leaking oil, the check engine and airbag lights were on, as well as problems with our headlights. With 118,900 miles on the car, it was due for inspection in 5 days, so we really didn't have a choice on where to take the car, except to which dealership. After a couple of negative experiences at other dealerships you have to understand our reluctance of taking our car to yet another. After hearing and reading positive feedback about ...
I purchased my Passat in January 2014 from Isaac Nissim. Each time I have visited the dealership since, Isaac always greets me with a smile, comes over to say hello and ask how I am enjoying the vehicle. My experience with other dealerships (hello Lester Glenn) has been once the sale is over, the sales department throws you to the curb. In addition, Loren & Joe in the service department are very accommodating and a pleasure to deal with. I have recommended this dealership to friends and family...something I definitely would not do if I was not happy with the ...
everyone was very friendly and accommodating . a pleasure to do business with this dealership. i would recommend this dealership to other people who own volkswagens.
I could have purchased a VW at two dealerships closer to my home, but these guys earned the sale with their friendliness, and unique offerings such as a 10 year warranty on the car's powertrain.
I have purchased four automobiles since 2002, and this was the best experience I ever had. Michael could not have done more, to make it a pleasant experience. I do not enjoy sitting in a Dealership for hours; which I have done in the past. Michael was courteous, professional, and seemed to understand that time was an issue. Most people I know that purchase cars, agree with me, that such a joyful event, could be so tiresome and unpleasant. Thank you World Volkswagen for having Michael representing you. Without a doubt, I will recommend This Dealership, as the best.
Scheduled my service right on their App, very easy . The desk girl (Lauren )was very knowledgeable and friendly. My car was brought right in for service and accommodated my tight schedule on my day off.
Our experience with Michael was excellent! My husband and I appreciated the pressure free service, information, and professionalism. This experience by far was the best I have ever had in leasing a new car. We highly recommend Michael, and we look forward to leasing from him again in the future.
I had been looking for a passat for about 2 months and Karissa helped me with every question I had. I was probably a pain but she was so patient and informative. Once I decided to finally come in, Chris had the exact passat with all options I had wanted pulled up and ready for my husband and I. He gave us the deal we were looking for and we couldn't be any happier! I couldn't thank them enough
Excellent new car buying experience. Steve Alfano, Jr. was polite, respectful, patient, informative, friendly. The type of sales person one hopes to deal with, especially when making a major purchase. The Customer Service at this dealership is top of the line. I would absolutely recommend World VW and will return there myself in the future.
great first time experience at VW . Sales, finance and service is very accommodating and friendly. I highly recommend VW of Toms River. Love my 2014 Jetta
Eric in finance was very helpful and getting me the lowest interest rate possible. After making a deal, he continued to look for a better interest rate. This is what I call going above and beyond. Eric was not only concerned about business, but he was also concerned with extending the best customer service as possible.
World Volkswagen of Toms River is outstanding ! Raymond did everything in his power to get me my dream car and kept his promises! I would tell everyone to go to this dealer if you want great service, a beautiful car, and super friendly atmosphere. I love my Volkswagen & my Volkswagen Dealer! - Taylor Stepnosky
The new GM, and Asst., my sales person Isaac, Finance Mgr. Erick-all displayed outstanding customer service skills, in our lease of new VW Passat. We found all to be courteous, fair, and extremely informative and reactive to the whole purchasing experience-which in the past, at some dealerships could become distasteful, especially when dealing with the service dept. Also I was very pleased with how the service dept. was that day, and how Dakota was on telephone calls today. HONEST, COURTEOUS, and RESPONSIVE-would be the best 3 words I can express as my overall opinion of this dealership. Thanks Again Joe Guariglia (...
I have given the highest rating to World Volkswagen in Toms River because my purchasing experience in January of 2013 was a very positive experience. My sales representative listened to me regarding my preferences and he did not try to sell me something that I did not want. I am very happy with my vehicle and I know that I will purchase another Volkswagen from this dealership.
Bought a 2011 Chevy Camaro, and they went above and beyond to make the deal happen. Their follow up was spot on and they did what they said they were going to do. What more could you ask for! Give them a shot to earn your business, I think you will be happy.
The entire sales experience was top notch. Steve compared the two models I was interested in, and I found the perfect 2014 Passat! He was very knowledgeable and quickly addressed the few minor issues that I had. He continued to be very helpful after the sale as well.
Erick Luisi and Ray Montgomery were both great to work with got the car I wanted when Ray first pulled it up and was able to comprehend Erick with the financing
I am very happy with the service I received when I visited World recently to look at new VW's. I was met at the door by Chris Hicks, who proceeded to make me feel very welcome and comfortable. The entire process of picking the model, color and negotiating a price was stress-free. I walked in just to browse and left driving a beautiful new VW!! Chris is a wonderful, friendly salesman and I would recommend World to all of my family and friends. Thank you.