Frequently Asked Service Questions:

Q: Do you install new tires?

A: Yes, we offer new tire installation, tire rotations, and more. Call or visit us online to schedule a service appointment.

Q: Can you replace my car battery?

A: Yes, our team will replace your car battery for you. If you need a battery replacement soon, schedule a service appointment with us!

Q:  If there is a recall on my Volkswagen, can you help me take care of it?

A: Yes, our service center will help you with any open recalls on your Volkswagen.

Q: What kind of oil does my vehicle need?

A: Our certified service technicians can help you determine what oil your car needs and change your oil if needed. You can also schedule an appointment online!

Q: Do you do brake inspections?

A: Yes, we do. If you’re in need of an inspection, schedule a service appointment with our team and we will gladly help!

Q: Can we purchase tires at the dealership?

A: Yes, you can purchase new tires at our service center. We will even install them for you!

Q: Can I get an oil change here?

A: Yes! To schedule an oil change, book a visit online or call us.

Q: Can you replace my windshield wipers for me?

A: Yes, we can definitely replace your windshield wipers for you. Make an appointment with our service team to get started!

Q: Is the service center open on the weekends?

A: We are open on Saturdays from 8am to 4pm, but closed on Sundays. Contact our team to see how we can assist you!

Q: Why is my check engine light on?

A: Your check engine light could be on for several reasons from a loose fuel cap to a major engine failure, so it’s important to have your vehicle serviced as soon as possible. Contact our team to see how we can help!

Q: Can you replace my air filter for me?

A: Yes! We can not only replace your cabin and engine air filters, but your oil and fuel filters as well. Book a service visit today so we can assist you.

Q: What services do you offer?

A: We offer oil changes, brake, tire, transmission repairs and more! Contact our team so we can help you with your car service needs.

Q: What is your Service Xpress Lane?

A: Our VW Service Xpress program offers fast service with no appointment necessary! You can services like an oil change, filter replacement, battery check, and more, then get back on the road in no time. Contact our service team for more information!

Q: What is the Volkswagen Service Credit Card?

A: The Volkswagen Service Credit Card can get you exclusive deals on maintenance, flexible financing, and more! To learn more about this program, please contact our team.

Q: Do you sell Volkswagen parts or accessories?

A: Yes, we do! Not only can we help you choose the best parts for your Volkswagen, but if we don’t have the specific part you’re looking for, we can order it for you.

Q: How often should I replace windshield wiper blades?

A: The quick answer is once or twice a year. However, different factors can affect your wiper blades, like strong winds, heavy rain, debris, and even sun exposure. If you think you need your wiper blades replaced, stop by our service center and we’ll gladly replace them for you.

Q: Do you have a maintenance schedule for my Volkswagen?

A: Yes, we offer maintenance schedules for our Volkswagen models online! Browse them today to see what services your vehicle may need. The more we know about your model, the more accurate our service schedules will be.

Q: How can I prepare my car for winter?

A: There are many ways you can prepare your car for winter! First, you should have your tires, battery, and brakes inspected so you can drive safely on snowy or icy roads. It is also important to replace your washer fluid and engine antifreeze to prevent any freezing inside your vehicle. In a worst case scenario, it’s also important to keep a roadside safety kit in your car! For more information or help with these services, contact our team today.

Q: What are the costs for routine maintenance?
A: The costs for routine maintenance vary depending on the services required. Contact us for a specific quote.

Q: Can you provide an estimate for repairs?
A: Yes, we can provide an estimate for repairs after conducting a diagnosis of the issue.

Q: Do you have a customer lounge or waiting area?
A: Yes, we have a waiting area at the dealership.

Q: Can I order parts for my Volkswagen?
A: Yes, you can order parts right on our website using our handy parts order form!

Q: Are you open on the weekends?
A: We are open on Saturdays from 8am to 4pm, but closed on Sundays. Contact our team to see how we can help you!

Q: What services do you offer?
A: We offer oil changes, brake, tire, battery service and more! Contact our team so we can help you with your car service needs.